Inada Massage Chair Reviews – (Buying Guide)

Inada (also known as Family Inada) is a Japanese-based massage chair manufacturer based in Osaka. Inada is a leader in the massage chair industry, and has constantly upgraded and eventually perfected the shiatsu technique. With a prime focus on high-end massage chairs, very few companies have been able to match Inada’s robust set of feature.

Inada Massage Chairs Reviews

Inada Massage Chairs
  • 5 Customer Rating
  • INADA HCP-S373
  • Material: Synthetic leather
  • Color: Dark Brown
  • Dimensions: 50.4 x 33.5 x 41.7 in
  • Weight: 165.3 pounds
  • Warranty: Manufacturers

Inada Massage Chairs
  • 3 Customer Rating
  • INADA DreamWave
  • Material: N/A
  • Color: Dark Brown
  • Dimensions: 82.7 x 36.6 x 47.6 in
  • Weight: 265 pounds
  • Warranty: Manufacturers

Inada Massage Chairs
  • 3 Customer Rating
  • Inada Sogno
  • Material: Leather
  • Color: Dark Brown
  • Dimensions: 55 x 37 x 48 in
  • Weight: 265 pounds
  • Warranty: Manufacturers

INADA HCP-S373 BR Flex 3s Massage Chair

Best Inada Massage ChairsAt the beginning of the list is the high-priced HCP-S373, one of the most expensive massage chairs in the industry. This model earns its price tag by offering an incredible set of options for buyers who want to dive into high-end massage chair products. Multiple airbags in the design provide a full body massage, with mechanical rollers taking care of the kneading. The chair has a program to target shoulders. You can use presets or customizations for the shoulder area when necessary, or leave it completely out of the rotation.

It’s this level of choice with all of the full-body features that makes the HCP-S373 so special. Even with little things like the heating option, Inada allows full customization.Part of the Flex series, the HCP-S373 is one of the better choices available from this line. Stretching instructor Tadashi Kaneko was consulted for the engineering of the chair, and it can be seen from the way the chair focuses on posture. A handy remote control in the side pocket is advanced without being too complicated for beginners. As one of the best from the Inada brand, the Flex series continues to impress.

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INADA DreamWave Massage Chair

Best Inada Massage ChairsWhen the DreamWave came out, a lot of customers considered it the best chair in the industry. That sentiment hasn’t faded, and despite its high price,it makes a lot of top-ten lists. As a shiatsu-based chair, the DreamWave intelligently uses body scanning technology to locate important parts of the body. It leads to improvement in upper body massage that relies heavily on a correct mix of pressure and motion. So where does the unique name of this massage chair come from?

The DreamWave technology is described as a figure 8 motion on command, with a vast 12,000 inches of coverage. This includes specialized coverage in the hips, thighs, calves, and feet—specifically on the soles. And for younger users, there is a preset Youth Session that applies the correct intensity to smaller bodies. An advanced remote control is included along with a small pocket to store it (or any small device). The DreamWave is available in multiple colors, and continues a long-standing tradition of quality from Inada. For a unique experience, the DreamWave may be what most users are looking for in a massage chair.

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Inada Sogno Massage Chair

Best Inada Massage ChairsLast on the list is the Sogno, another high-priced massage chair from Inada. This chair has an industry standard design, andhas a professional-looking brown and black color option. Described by users as the most comprehensive massage chair on the market, the Sogno delivers eight shiatsu-based massage sessions. By using mechanics made to mimic back mobilization movements, it gives the same experience as an actual treatment from a masseuse. And like some of the other chairs in Inada’s lineup, there is a Youth Session made specifically for younger bodies.

Tethered to the chair (and with its own pocket) is an easy-to-grasp remote control. Inada made the buttons more simplified than its other models, but without taking out essential modes. Body scan technology works the same as with the other models, detecting the user’s weight and height while also searching for specific pressure points. As a massage chair, the Sogno does a stellar job of locating the most troublesome areas on the body and applying an appropriate intensity. This is the most polished model in Inada’s lineup, and comes highly recommended for home or office use.

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Inada Yu Me Massage Chair

Best Inada Massage ChairsOut of all the chairs in the Inada lineup, the YuMe stands out from a design standpoint. It is an expensive massage chair that does away with the usual armchair massage mechanics of former models. This is more of a casual massage chair in the luxury market rather than an all in one. YuMe uses Rotary Rocker technology to give the user a tuned rocking motion. Additional features that make this chair worthwhile include the multiuse neck stretch pillow that handles a variety of massages.

For design junkies, there are color-kinetic LED lights throughout the chair. You can even choose from a variety of color options. Even with the inclusion of Rotary Rocker technology, Inada included a default zero gravity feature that does the job admirably. Lastly, the Thera-Eliptical-Kneading option takes care of the calve area just like a professional masseuse would. It is a defining component of the overall features and often overlooked by new customers. The entire package is balanced out with the usual advanced remote from Inada that handles both customized and preset massages. Built with aesthetics in mind, this is the Inada chair for users who value design.

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Inada is a Japanese company that prides itself on quality and innovation. Inada builds stress relief options into its massage chairs, and focuses on long-use products that are built to last several years. What separates the company from the rest of the industry is its smaller catalog of products, focusing solely on massage chairs. This laser focus helps them to develop features a lot faster, and nurture new innovations as they’re introduced to the industry. Inada has led the market in Japan, the US and worldwide for several years. Considered a top luxury brand, the company continues to dominate even years after its creation.


All Inada models are high priced, and include some of the most expensive available in the industry. This leaves out all entry level customers since they focus on the high-end luxury market. Customers will often purchase other brands after a great first experience with an Inada chair. The company is responsible for getting a lot of people interested in massage chairs, even customers who can’t afford their brand. When customers talk about upgrading their massage chairs, Inada is usually the end goal that they are looking at.

Best Features

Inada chairs have a body coverage of up to 12000 square inches, beating out every single massage chair on the market making some of their models the highest-rated massage chairs you can find. This is a big deal for all body types, and ensures that the mechanics don’t miss any important parts of the body when in full motion. Inada also has the most flexible height minimums and maximums with its Youth Session supporting 5feet while its maximum adult massage supports 6 foot 5 inches. This is a massive range when compared with similar massage chairs. Buyers that will be sharing their chair with other users in the household will find that Inada provides best size compatibility.


Shiatsu is the art of kneading troublesome areas to reduce muscle pain and tightness after working out. It is a technique that a masseuse will refer to for certain treatments, and is popular worldwide as a way to reduce stress. With so many benefits to this massage technique, getting a chair without this feature can be a real disadvantage. Inada does Shiatsu correctly, and is joined by only a few companies that offer similar programming. Although muscle stress can be relieved with other massage types, Shiatsu is still the most popular and widely used form.

Power Usage

This is a concern for some buyers who have never purchased a massage chair this expensive. The concern isn’t unfounded, since Inada massage chairs use a little more energy than regular massage chairs. Even when compared directly to other luxury massage chairs in the same range, the Inada versions use a more power. For 99% of users, the increase in usage is so small that they won’t care. But for a small fraction of customers, this might be an important stat to look at when determining if Inada is the right luxury brand for them.


Inada’s design is uniform across all but a few of its chairs. The cushioned design takes care of the legs, feet, hips, thighs, shoulders and head area. There are no arm air bags for use, and none of the main flagship models have a fixed control panel. And it is that lack of a control panel that is the main difference between Inada and other popular luxury chairs. The remote makes up for it, and is discussed below. For an award-winning design that is a departure from Inada’s standard products, the YuMe has caught the attention of many modern customers. There are multiple color options and they all feature Color-Kinetic LEDs for a truly entertaining session.

Remote Control

What Inada lacks in control panels it makes up for with incredibly detailed and easy-to-use remotes. With over 1000 possible customizable massage combinations at your fingertips, the included remote is a very important part of the Inada experience. They offer visual indicators for important functions while also maintaining strong preset options if you want simple massages. All Inada chairs have a side pocket to store the remote, so it is a lot less intrusive than having a fixed control panel like other luxury options. The only downside of not having a control panel is not having a larger screen.


The hefty price of the Inada series comes with one of the better warranties in the business. So along with a one-of-a-kind massage chair experience, the company offers a 3-year limited repair or replacement warranty. This includes on-site service when available, which is more than other companies if you factor in the size of Inada as a brand. The company has a lot of sub-contractors in important areas of the country to cover as large a service area as possible. Even if a buyer forgets to register their warranty after buying the product, keeping the original receipt leads to a very painless process.


Inada has received multiple awards over the years, which is no surprise since the company has been a big deal since 1962. Some of the more recent accolades they have collected include:

  • 2004, 2005, 2009, 2010 Design & Engineering Showcase Award
  • 2009 American Society of Furniture Designers (ASFD) Pinnacle Award


Inada is always in the running for the latest awards, and has been named in multiple all-time lists for both its massage chairs and for being a fast growing private company. Inada regularly makes top-ten lists for massage chairs, and many customers have been waiting for Inada to branch out to other products.


The natural S-curve of the spine can sometimes get out of alignment. This can be due to professional or personal tasks that put a lot of pressure on the human body. The three natural curves of the body are the lumbar, thoracic and cervical areas. When all three of these points are in good shape, the entire body feels renewed and refreshed. Inada massage chairs all have programs that target these three areas, or the ‘foundation’ of the human body. A week or so using these programs will lead to improved posture and better form when relaxing.

Pre-programmed Massage

Usually, you can tell the value of a massage chair’s programming by the amount of pre-programmed sessions it comes packaged with. Some of these are specialized and have their own name, while others are made for specific moods (like after work, before work, after bath, etc.). Whatever the programs are, they need to be available at the press of a button. There are multiple pre-programmed sessions to play around with, sometimes more than eleven. This is more than many of the leading chairs in the industry, and sets Inada even further apart from the competition. Part of the luxury experience is never having to deal with the customization options by having a full supply of top-tier pre-programmed massage sessions where you can choose a massage for certain body areas.


There is no getting around this — Inada chairs are big. The company isn’t known for having ‘slim profile’ massage chairs, so it is no surprise that they are some of the biggest products available. This can be problematic for some setups if space is on the low side. And since all of its chairs recline all the way back to the zero gravity position, there is a good chance that you’ll have to account for even more space being taken up. On the plus side, the chairs have a generous power cord length. With some clever cord setup, you can place an Inada chair wherever you want without restrictions on space.


Although programming an Inada massage chair isfairly easy, adequate instructions are still required for getting the most out of the setup. The instructions are clear and to the point, but Inada’s strength is its flashy brochures. No other company provides a better graphical presentation of its product features. These brochures are available online, and are shared on the company website and distributed to partners in electronic or print form. Buyers that have trouble picking out a massage chair can skim through the brochures. Chances are there will be a lot of newly discovered features that will sway their decision.


Durability isn’t a problem with any Inada chair, so it is more likely that the warranty will lapse before you run into any problems with the product. This is helped by not having a fixed control panel that is exposed to possible damage. Since Inada chairs are built with young and adult users in mind, using the sturdier remote control as the central hub for programming is a smarter idea. Combine that with a long extension cord and you have a massage chair that is built to last for years without any major mechanical issues.

Inada Vs. Human Touch For The General Consumer Where iJoy Wins

  • iJoy can be purchased for 1/8th the price of an Inada model
  • It can fit in smaller areas, even when extended
  • Human Touch has a reliable warranty program

Where Inada Wins

  • Top of its class for massage chairs
  • Lasts for years thanks to the top-grade materials
  • Top-five warranty program
  • Longer power cord so you can position it better (good for smaller areas)

So, while the iJoy is a great entry level consumer massage chair, buyers that have the cash could still get better value out of an Inada model.


Inada is at the top of the massage chair industry. With few brands matching Inada in terms of features, it continues to be the definition of luxury in the high-end massage chair market.